Lucretia (Cre) Ward named charter customer care coordinator

NASHVILLE, Tenn.––The General Commission on UM Men has named Cre Ward, vice president of Nashville-based wireless consulting company, as the charter customer care coordinator.

Cre served as vice president of e-desk operations for G Squared (G2) Wireless from 2010 to 2019. In that position, she attended industry conferences, upper management meetings and led a 10-person team to manage wireless transactions for 25 companies, including several in the Fortune 500.

G2 is known for providing companies with the maximum benefits from their investments in mobile software applications and it operates a top-rated help-desk.

“Cre has many of the gifts and graces needed in this position and is eager to learn new skills,” said Martha Davis, chief operating officer for the commission.

Cre succeeds Joe Strausbaugh who left the post at the end of April.

With a B.S. degree in business administration from the University of Tennessee at Martin, Cre served as the store manager of an AT&T Wireless store in Jackson, Tenn., from 2001 to 2006. In that position, she advised customers on all new wireless communications technologies.

In 2006, Cre moved to Nashville where she served as the account manager for Dell Corporation. In that position, she managed 150 accounts and met or exceeded $1 million quarterly sales goals.

In 2008, she took a position as a consultant with AT&T Wireless where she again increased sales through effective product marketing.

“I’m so happy to join the team at the commission,” says Cre. “I look forward to getting to know everyone and learning the job.”